Privacy Policy – Protection of Personal Information Act (POPIA)
Introduction
Welcome to iCreations (referred to as “we,” “our,” or “us”). This Privacy Policy outlines how we collect, use, and protect personal information in compliance with the Protection of Personal Information Act (POPIA) in South Africa. By using our services and interacting with us, you consent to the practices described in this Privacy Policy.
1. Personal Information Collection
We may collect the following personal information when you use our services or interact with our Website:
- Name
- Contact information (email address, phone number, address)
- IP address and device information
- User preferences and interests
- Communication history
- Any other information you voluntarily provide
2. Use of Personal Information
We collect and use your personal information for the following purposes:
- Providing and improving our services
- Communicating with you, including responding to inquiries and providing support
- Customizing our services and content to better meet your needs
- Sending promotional materials and updates (you can opt-out anytime)
- Complying with legal obligations
3. Information Sharing
We do not sell, rent, or trade your personal information with third parties for marketing purposes. However, we may share your information with trusted service providers who assist us in delivering our services (e.g., payment processors, hosting providers). These providers are bound by confidentiality agreements and use your data solely for the intended purposes.
4. Data Security
We take reasonable and appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We regularly review and update our security practices to ensure your data’s safety.
5. Retention of Personal Information
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When we no longer need your data, we will securely dispose of it.
6. Your Rights
As a data subject, you have certain rights under POPIA:
- Right to access and correct your personal information
- Right to object to the processing of your data
- Right to withdraw consent (if applicable)
- Right to lodge a complaint with the Information Regulator
To exercise these rights, please contact us using the information provided in Section 8.
7. Third-Party Links
Our Website may contain links to third-party websites or services. We are not responsible for the content or privacy practices of these external sites. We encourage you to review their respective Privacy Policies.
8. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us at:
Email: privacy@icreations.co.za Phone: 012 663 2082 Address: 211 Leonie Street, Centurion.
9. Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised policy will be effective immediately upon posting on this page.